PR News and Insights

We live and breathe it, so we’re passionate about being at the forefront of the world of PR and marketing. We also believe it’s important to have an opinion on the big talking points that impact our industry as well as our clients. So, here you’ll find news, research and opinion pieces from our team.

There are events, and then there are EVENTS!

What were you doing this time last week? Were you on ‘the list’? If you…
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How to turn events into scroll-stopping social content

For many brands in the built environment and construction sectors, events are still treated as…
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We’re taking to the stage at InstallerSHOW 2026!

We’re excited to announce that we will be taking the stage at InstallerSHOW 2026, the…
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What matters to heating and plumbing brand ambassadors: the messages that actually cut through.

In our latest research, where we spoke to over 50 heating installers and plumbers, one…
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InstallerSHOW 2026 Exhibitor Day Insights: How to make your exhibition stand – stand out

The countdown to InstallerSHOW 2026 is officially on! This week, Rick and Zoe attended the…
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Overcoming the consumer awareness gap of HVAC and smart home technologies

In recent conversations with leaders in the construction, heating and plumbing sectors, one point has…
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The Warm Homes Plan is hotting up: how manufacturers can capitalise on it

The market-shaping policy moment the construction sector has been waiting for has arrived. The government’s…
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Communicating with heating and plumbing brand ambassadors: how to effectively reach this niche trade audience

We invited over 50 heating installers and plumbers to help us with in-depth research into…
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Want to work with heating and plumbing brand ambassadors? Here’s what you need to know

Refresh has been working with plumbers and heating installers for over a decade. Lots has…
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