PR News and Insights

We live and breathe it, so we’re passionate about being at the forefront of the world of PR and marketing. We also believe it’s important to have an opinion on the big talking points that impact our industry as well as our clients. So, here you’ll find news, research and opinion pieces from our team.

InstallerSHOW 2026 Exhibitor Day Insights: How to make your exhibition stand – stand out

The countdown to InstallerSHOW 2026 is officially on! This week, Rick and Zoe attended the…
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Overcoming the consumer awareness gap of HVAC and smart home technologies

In recent conversations with leaders in the construction, heating and plumbing sectors, one point has…
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Creating compelling content in 2026

All too often, content is treated as a volume game. Marketing teams are under pressure…
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The Warm Homes Plan is hotting up: how manufacturers can capitalise on it

The market-shaping policy moment the construction sector has been waiting for has arrived. The government’s…
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How PR builds long-term authority in the built environment

For much of the built environment, PR has traditionally been used as a publicity function.…
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Communicating with heating and plumbing brand ambassadors: how to effectively reach this niche trade audience

We invited over 50 heating installers and plumbers to help us with in-depth research into…
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Want to work with heating and plumbing brand ambassadors? Here’s what you need to know

Refresh has been working with plumbers and heating installers for over a decade. Lots has…
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What does 2026 have in store for built environment PR?

As we look ahead to 2026, the built environment sector is operating in a communications…
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Refresh named among the top 20 PR agencies in the North!

Refresh has placed 18th on Prolific North’s Top 50 PR agencies list, breaking into the…
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