PR News and Insights

We live and breathe it, so we’re passionate about being at the forefront of the world of PR and marketing. We also believe it’s important to have an opinion on the big talking points that impact our industry as well as our clients. So, here you’ll find news, research and opinion pieces from our team.

How PR builds long-term authority in the built environment

For much of the built environment, PR has traditionally been used as a publicity function.…
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Communicating with heating and plumbing brand ambassadors: how to effectively reach this niche trade audience

We invited over 50 heating installers and plumbers to help us with in-depth research into…
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Want to work with heating and plumbing brand ambassadors? Here’s what you need to know

Refresh has been working with plumbers and heating installers for over a decade. Lots has…
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What does 2026 have in store for built environment PR?

As we look ahead to 2026, the built environment sector is operating in a communications…
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Refresh named among the top 20 PR agencies in the North!

Refresh has placed 18th on Prolific North’s Top 50 PR agencies list, breaking into the…
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Celebrating the winners of the Judi Awards at InstallerFESTIVAL 2025

ExCeL London was buzzing on 19th November as the built environment industry came together for…
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Finalists for the first-ever Judi Awards revealed

The finalists for the very first Judi Awards, Installer’s brand-new awards scheme celebrating the brilliant…
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Top 27 UK Plumbing Influencers

In some cases, the most effective way to reach your target audience is through social…
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Refresh sets tails wagging with bake-at-home dog treat PR win

We’re excited to announce that Refresh has been appointed by Dog & Bond, the bake-at-home…
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