PR News and Insights

We live and breathe it, so we’re passionate about being at the forefront of the world of PR and marketing. We also believe it’s important to have an opinion on the big talking points that impact our industry as well as our clients. So, here you’ll find news, research and opinion pieces from our team.

Refresh is the media partner for The Heating Installer Awards 2026

The Heating Installer Awards is part of the Installer Awards group, and is in fact…
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Our money’s on B2B influencers; LinkedIn’s is too

While in years gone by you’d be forgiven for putting influencers mostly into a box…
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How people-centred press coverage can drive adoption of new technology

When you hear of new technologies such as “heat pumps”, “solar panels”, or “EV chargers”,…
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Food for thought: What are the ingredients in a good story?

During my decade working in media and communications – both as a news reporter and…
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Why brands need to be bold in the age of AI and lead with creativity

So much is currently being written about AI and its adoption, and while it’s fast-moving…
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AI and the future of search marketing: insights from Liverpool’s MerseySearch

We ventured to Liverpool and MerseySearch this week to hear about the evolving role of…
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Why face-to-face events matter more than ever in PR – and how to put on a good one

By its very nature, public relations is ever-changing; delivery tactics and channels evolve with the…
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How to be successful at a trade show: A FREE guide to trade show marketing

Are consumer or business trade shows worth it? We’re asked this all the time. Exhibiting…
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What to consider before launching a LinkedIn advertising campaign

Inspired by our work with a client on a recent campaign, we wanted to share…
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