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PR News and Insights

We live and breathe it, so we’re passionate about being at the forefront of the world of PR and marketing. We also believe it’s important to have an opinion on the big talking points that impact our industry as well as our clients. So, here you’ll find news, research and opinion pieces from our team.

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Placemaking and built environment PR

January 13, 2026

How PR builds long-term authority in the built environment

For much of the built environment, PR has traditionally been used as a publicity function.…
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January 9, 2026

Communicating with heating and plumbing brand ambassadors: how to effectively reach this niche trade audience

We invited over 50 heating installers and plumbers to help us with in-depth research into…
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January 8, 2026

Want to work with heating and plumbing brand ambassadors? Here’s what you need to know

Refresh has been working with plumbers and heating installers for over a decade. Lots has…
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January 7, 2026

What does 2026 have in store for built environment PR?

As we look ahead to 2026, the built environment sector is operating in a communications…
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