Marketing and PR Account Manager/Senior Account Manager – Manchester office

Are you an experienced account manager with brilliant client management skills, who prides themselves on their strong project management abilities? If so, we have a brand new role available and we’re excited to tell you about it!

We’re looking for someone who has amazing:

• Project management skills
• Client services skills
• Multi-tasking skills

Is this you? If so, there’s more…

We’re searching for someone who would like to have a working day which involves:

• Project management: you will be working across digital, social media, PR and marketing accounts where planning ahead and hitting deadlines is crucial
• Client management: regularly meeting with different clients, both face-to-face and over calls, to ensure our clients are always front of mind and receive the best service from Refresh. You will need to have a genuine interest in our clients and what they do, and want to create relationships with them
• Teamwork: we have a team of experts who can take on content creation, copywriting, media planning/buying, PPC and more, so we’re looking for our new team member to be able to work with our team to deliver this activity (rather than needing to do it all yourself!)
• Multi-tasking and juggling different jobs: we have a busy agency
• Caring about your work and getting stuck in: you’ll be hitting the ground running
• Developing and managing PR/digital/creative campaigns aligned to clients’ objectives
• Coaching teams to ensure they’re delivering quality results consistently. You’ll be considerate and supportive to other team members
• Staying calm and collected in pressurised situations
• Being proactive and enthusiastic
• Creating brilliant, creative campaigns that set us apart from other agencies
• Working somewhere you can grow, develop and genuinely make a difference

You’ll be part of our client-facing account team, which includes associate directors, account directors, managers and executives.

The role could be for you if you’re interested in:

• Contributing to the direction of the company: everyone’s voices are heard and we value your opinions and ideas
• Working in an agency: we’re hoping to hear from people who have worked in fast-paced agencies for at least a few years, who are keen to progress and work in areas they perhaps haven’t worked in before
• Growing and developing: we appreciate that not everyone wants to rule the world, but if you do, we can help you on your way! We’re dedicated to helping our people grow and achieve their potential through The Refresh Academy – an ongoing programme of bespoke training and development, created and delivered by experienced and expert trainers

This role is based out of our Manchester office. If you’re not at a client meeting or networking event, we ask you to come into the office to collaborate, work with our team and generally feel part of our company. Our team members tend to take a day a week working from home. It is down to you to set your week.

An interest and some knowledge of digital marketing, particularly PPC and SEO, is beneficial. We have a digital specialist who you would be working alongside.

Benefits:  

• Twice annual bonus
• EAP scheme, including money off dentist, physio, opticians and more
• 25 days holiday, bank holidays, birthday off and an extra day for every year served
• Access to bespoke L&D
• Attendance at networking events is encouraged (but not essential)
• Annual pay rises
• 2 days paid volunteering per year
• Regular team socials and away days

What are you waiting for? Contact us now!