Posts tagged with "Heating Installer Awards"

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The Heating Installer Awards 2018

After 12 months of hard work, the Heating Installer Awards culminated in the announcement of our national winner at trade show, Installer2018.

Opening in October 2017, we spent five months accepting entries from heating installers across the U.K. before our regional winners were decided. In March, our sponsors, Polypipe, Sentinel, Vaillant, Danfoss, Wolseley, Installer magazine and Avanti Gas, along with last year’s winner, Peter Booth, met to judge the entries and finalise our regional winners. Our nine regional finalists then when head to head in a public vote, where the national winner was decided.

This month, thanks to our media partner, and owner of trade exhibition Installer2018, Installer magazine, the team travelled to Coventry to make the winner’s announcement. For me, the Installer exhibition is the highlight of the year. The Heating Installer Awards is such an intensive campaign that it’s really rewarding to see the final product of all our hard work. Our stand was busy from day one, with installers enquiring how to sign up for next year and people wanting to meet the faces behind the awards.

In the weeks leading up to the announcement, we had the typical exhibitor to-do list: finalise exhibition stand, organise the announcement, plan stand activity, but the work was all worth it when our time to grace the mainstage arrived. We started off with a Q&A with our sponsors, who were unanimous in their opinion that the plumbing and heating industry needs awards like these. From here, we made the winner’s announcement and last year’s winner took to the stage to hand over his metaphorical crown in front of the growing crowds. All of the regional winners deserved their place in the final, but Shaun Scott, from Scotland, was a deserved winner of the coveted title. 

The exhibition and announcement were a great success and has made us even more excited to kick start 2019’s awards.

For more information on the awards, and to get involved, contact us at



Tagged with: , B2B PR agency Manchester , Heating Installer Awards, HIA, Manchester, PR Agency Manchester

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The Apprentice of the Month Awards

As the Carillion crisis continues, apprentices are among the many who have been impacted by the downfall of the outsourcing giant. Good news came recently when the Department for Education settled the confusion and confirmed that apprentices will be paid until they find new employers.


According to GOV.UK, apprenticeship participation now stands at a record level with nearly all apprentices feeling that they acquire or improve their skills as a direct result of their apprenticeship. At Refresh PR we have recognised the importance of apprenticeships. A new arm of the Refresh PR owned, industry-famous Heating Installer Awards has officially launched, The Apprentice of the Month Awards.


The Apprentice of the Month Awards aims to recognise the efforts of apprentices who go above and beyond each and every day. The awards will accept nominations from lecturers, employers, family, friends and apprentices themselves, via a short video entry, submitted on social media.


Each month, entries will be collated and a winner will be selected by one of the award sponsors: Sentinel, Vaillant UK, Installer Magazine, Polypipe and Wolseley. The shortlisted entries will then go head to head in a public vote.


The Heating Installer Awards is renowned for its great interaction with the installer community, and with levels of engagement higher than ever, it is up to Refresh PR to build up the Apprentice of the Month campaign so it’s as successful as the Heating Installer Awards. We’ll particularly be focusing on the power of social media, with Twitter a key platform for the installer community whether qualified or still in training. Plenty of Twitter activity has been planned over the next few months so watch this space!


At Refresh PR we keep up with all the latest social media advancements, implementing changes and improvements to the social media campaigns we run for our clients. If you think your company could benefit from an engaging social media campaign contact us on 01611 871 1188. For more information about the Apprentice of the Month Awards, follow them on Twitter - @AotMAwards or email
















Tagged with: B2B PR agency Manchester , Built Environment, Construction, Heating Installer Awards, PR agencies Manchester, PR Agency Manchester, Public Relations North West

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Leicester plumber is winner of Heating Installer Awards 2017

The public vote to decide the national winner of the Heating Installer Awards 2017 has been revealed.


Peter Booth, of Loughborough, can officially introduce himself as the UK’s best heating installer (until next year’s awards at least). Taking place at Installer 2017, the award announcement drew in large crowds and huge support from across the industry.


With a total rebrand and dedicated press office, the awards have been a roaring success, exceeding all of last year’s results. The number of award entries was up 50 per cent, with more than 2,000 votes cast throughout the campaign - a 33 per cent increase year on year. Throughout the campaign we gained the support of eight sponsors and dozens of industries bodies, including CIPHE and Pimlico Plumbing’s Charlie Mullins.


The Heating Installer Awards reached a record number of people, through the use of our B2B PR campaign. Our 2016 winner, Dennis Hollingworth, was on the one show, and we reached over 357,000 people on Twitter alone.


We were inundated daily with messages of support and encouragement, both for the regional shortlist and the awards themselves. Over on Facebook, the awards reached 115K people.


From our presence at Installer 2017 and ongoing social media activity, we have already had hundreds installers register for the 2017/18 awards. Entries will open in the Autumn and we’re expecting to further exceed last year’s target.


If you want to get involved, we’re still looking for sponsors, so call us on 0161 871 1188 for more information.





Tagged with: B2B PR, B2B PR agency Manchester , Heating Installer Awards, Manchester PR, PR agencies Manchester, PR Agency Manchester, PR campaign, PR campaign essential

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It’s the final countdown!

In our last newsletter, we were riding high on our success at the 2016 Construction Marketing Awards, which saw The Heating Installer Awards claim first prize in the Best Use of Press and Public Relations category.

Fast forward four months and hundreds of entries later, we have now announced the regional winners of the 2017 campaign.

Representatives from the awards’ sponsors, Continental Underfloor, Danfoss, Graham the Plumbers’ Merchant, LG, Pegler Yorkshire, Sentinel, Vaillant UK and Installer Magazine attended the judging day in March, whittling down hundreds of entries down to a top ten. The panel was also joined by Dennis Hollingworth, winner of the inaugural Heating Installer Awards in 2016, to help select the finalists.

The judges considered each entry against four criteria: technicality, professionalism, expert service and happy customers. Those selected each demonstrated a desire to go above and beyond in order to deliver incredible levels of service for their customers, using innovative solutions that improve the quality of life of families and businesses across the UK.

After much anticipation, we announced the regional winners via Twitter. This showed us just how powerful the community of installers is on social media. Every day we’re inundated with messages asking us how to get involved, encouraging family, friends and followers to vote and showing us what a typical day in the life of an installer entails. Be sure to follow us on @HIAwards to keep up with the action.

But now the heat is on as we’re on the final countdown to find out who will be named the UK’s Best Heating Installer 2017. Following the online public vote, the winner will be announced at Installer2017 in May.

Votes closed at 9pm on 30th April 2017.



Tagged with: Food & Drink, Heating Installer Awards, Social Media

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The warmest element of the heating industry? Its community

Local tradespeople. You know the type – happy to help, provide a great service in the hope you’ll recommend them to a friend, have one-too-many brews but you don’t at all mind because they’re so polite – and chances are, you have a little black book of go-to tradespeople who you know you can trust.


But after they leave your property, what is it – do you think – that they get up to? If my time working on the Heating Installer Awards has taught me anything, it’s this: plumbers and heating installers do not switch off. Not fully. They typically spend their evenings on social media, congratulating other installers from the industry, learning new skills and engaging in conversation about the trade.



When we launched the second year of the Heating Installer Awards in November, it was with the same excitement as its inaugural year. We were inundated with entries for the 2016 awards, and knew it would be the same this time around, as anticipation had been building in the online and offline plumbing and heating communities.

And while the entries we receive are something to behold in themselves, our favourite part of the campaign is when we can announce the ten regional winners.


After a tense judging day at the start of the month, we took to Twitter on the morning of 13th March 2017 to let our avid followers know who had made the cut for the next round, according to our panel of experts.

Now, let’s be clear – this stage of the competition – as lovely as it is to inform the winners – also has its downsides. Because we also have to let down the hundreds of other applicants who hoped this would be their year. This is the part that fills us with dread.



But we needn’t have worried. After announcing the regional winners, the regional losers (for want of a better word) came out in their troves to congratulate the installer who had been selected to represent their region.

And from there, it hasn’t stopped. Each day we’re inundated with positive vibes on our social networks, in our inboxes, and on the Heating Installer Awards website from those who are voting for the national winner.



Has the cowboy tag, which has long dogged the industry, finally disappeared? Not entirely, but looking at the conversations which take place each day between the industry’s professionals, their manufacturers and suppliers, you’d never know it was an issue.


Yes, the warmest element of the heating industry can’t be questioned – it’s its people, community and ambassadors.





Tagged with: Heating Installer Awards, PR, Social Media

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Award-winning campaign back for 2017

Having won two awards at the 2016 Construction Marketing Awards – claiming first prize in the Best Use of Press and Public Relations category, and Highly Commended in the Best Mid-Range Campaign category – the campaign is back bigger and better, complete with a rebrand and redesigned website.


The Heating Installer Awards work to champion plumbers and heating installers who make it their mission to bring a superior level of credibility and customer service to the industry. It recognises those using innovative skills and technicality to install energy efficient solutions which change the lives of homeowners.

Sponsored by LG , Vaillant UK, Danfoss, Graham The Plumbers’ Merchant, , Pegler Yorkshire , Sentinel and Continental Underfloor, the Heating Installer Awards is open for entries from now until February, when an expert panel of judges will select the best heating installers from 11 regions across the country.

Following the announcement of the regional winners in March, it will be over to the public to decide the UK’s Number One Heating Installer. The winner will be announced at the industry’s leading plumbing and heating show, Installer2017, in May 2017 at Coventry’s Ricoh Arena.

Laura Mashiter, managing director at Refresh PR, said: “The 2016 Heating Installer Awards campaign was a bold move from our agency – we wanted to create something unique that had a positive impact on the heating industry, which for so long has been plagued by the ‘cowboy’ tagline.

We know that’s not a fair representation of the industry, so we thought it was high time that there was a scheme that recognised the excellent standards of work taking place by tradespeople, and which created a new buzz for the industry.

“We had high hopes back then, and after the success of year one and the multiple award wins, we’re aiming even higher in year two. We’ve created an integrated campaign which utilises online PR coverage, a mobile-responsive website, social media, emarketing and direct marketing which not only works to promote the superstars of the heating industry, but which ties into the individual PR objectives for each of our sponsors over the next 12 months.

“If you know a heating installer or plumber who deserves to stand in the spotlight, encourage them to enter – they could go on to be crowned the UK’s Number One Heating Installer!”

To enter, plumbers and heating installers should visit and fill in the short form, detailing a project the installer is particularly proud of, or which demonstrates going above and beyond for the customer. The deadline for entries is 5pm on 17th February 2017, and full terms and conditions can be found on the website.




Tagged with: Built Environment, Construction, Heating Installer Awards, Marketing, PR