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Posts from December 2016

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Calling all Account Managers, a new challenge awaits



At Refresh PR we pride ourselves on our ability to get under the skin of our clients’ businesses.  Giving bold, strategic advice based on robust insight we deliver fresh and inspired ideas with consistent results. Our fast-growing client base ranges from cutting-edge business start-ups to national companies across both private and not for profit sectors.

 

We’re looking for a confident and articulate person with a passion for PR who will relish the chance to join the team as one of our B2B account managers, working across a range of B2B/corporate accounts in sectors such as construction and professional services.

 

You’ll have already gained valuable agency experience so you’ll hit the ground running and will have already proved you’re great at developing and managing PR campaigns aligned to clients’ objectives.  You’re great at building relationships; a trusted partner to your clients and experienced in coaching teams to ensure they are delivering quality results consistently, you’re a vibrant team member who works hard but adds to a lively atmosphere. From networking, to developing and delivering pitches, you have a real passion for business development and will want to bring on board new clients you’re passionate about. 

 

More broadly, we’re looking for someone filled with energy and enthusiasm who is proactive, persistent and methodical in their approach with a real eye for detail – you may even pride yourself on being a perfectionist! You are considerate and supportive; a real team player with the ability to remain calm and considered when faced with new or pressurised situations. You’ll be confident in managing and developing our talented PR team while also supporting with recruitment as the team continues to grow.

 

Working in a fantastic location in the Northern Quarter, we’re a sociable bunch of like-minded people who really enjoy what we do.  We’re proud to be a fun, friendly team offering a more flexible approach to work.  As a fast-growing business, we can offer you the unique opportunity to contribute to the direction of the organisation.  What’s more, we’re dedicated to helping our people grow and achieve their potential through The Refresh Management Academy – a 6-month programme of structured training and development, created and delivered by experienced PR practitioners and expert trainers.  This unrivalled programme provides you with all the key skills that will help you to become a highly effective account manager and progress your career with Refresh.

 

Interested in applying or finding out more about the role? Send your CV to iwantajob@refreshpr.co.uk

 

Tagged with: , Account Manager, Jobs, Manchester, opportunity, PR, PR agencies Manchester, PR Agency Manchester, PR Manchester, PRjobs, Public Relations, Public Relations North West, Recruitment, Vacancy

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Refresh PR's Christmas gift guide 2016



December is in full swing and it’s the season of giving, but we all know it’s not so easy to pick the perfect present for the loved ones in your life. Here at Refresh, we’ve compiled a Christmas gift guide with the help of our client Arbonne that not even the fussiest of family members could refuse.

 

1.      For the one waiting under the mistletoe

It’s hard to find the perfect red lip to enhance your look during the festive season, but Arbonne’s Smoothed Over Lipstick will leave your lips super soft and with the perfect pout, ideal for kissable lips under the mistletoe! Elle Magazine recommend Arbonne’s Smoothed Over Lipstick in Hibiscus, as the perfect deep red shade in its Christmas Gift Guide this month.

 

2.      For mum

Mums deserve extra love and attention at this time of year, especially after they’ve most likely prepared most of the Christmas dinner and done most of the shopping! Cosmopolitan thought the Olive Blossom & Eucalyptus Gift Set is the perfect treat for any mum underneath the Christmas tree.

 

3.      For the toddler

It’s sometimes difficult to find a gift for a toddler as they become more independent and want to take on the world, but their little hands aren’t quite capable yet! This is where Arbonne’s Leaf it to Me Gift Set comes in. Recommended by B Baby Magazine, the parent and child friendly bottles have larger pumps, giving children the confidence to use it on their own, and the clean refreshing scent is bound to be a hit with both parents and grandparents this Christmas.

 

4.      For the teenager

For the teenager that no longer springs out of bed on Christmas morning, a revitalising hair mask is just what they need.Treat their tresses after a lengthy lie-in; cotton pillowcases can dry out the hair, which can leave a serious case of ‘bed head’ - a big no-no for any stylish teen. Popular TV streaming service Hayu recommends Arbonne’s Pure Vibrance Hair Masque in its gift guide for reality TV lovers.

 

 

5.      For the vegan

More and more people are turning to veganism, not just for the health benefits, but also for their concerns about the environment and the treatment of animals. The experts on all things ethical, Veggie magazine, also included Arbonne’s Olive Blossom & Eucalyptus Gift Set as the ideal luxury gift set, which includes a cleansing body polish and body butter that will help keep dry winter skin at bay and you feeling good that it’s 100 per cent cruelty free.

 

 

Tagged with: , Christmas, gift guide, Gifts, Health & Beauty, Leisure, Lifestyle, Public Relations, Wellbeing

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2016 PR trend predictions – where are they now?



At the start of each year industry experts join together to identify the big trends developments in the sector. Like any other industry, it is important for PR and marketing professionals to stay ahead of key trends, utilising the latest technology or consumer insight to create effective campaigns.

 

But now, as 2016 is drawing to a close, we take the opportunity to look back over the past 12 months to see which of this year’s predictions have had a real impact.

 

Using PR Week’s Consumer PR: Predictions for 2016, we take a look to see what became a reality, as well as trends’ impact on the industry and our work.

In the article, M&C Saatchi’s Chris Hides talks about Shopper Marketing and the importance of understanding how customers shop and how campaigns can interlink with these habits. This is one of the key predictions that really stands out, as it further demonstrates how customers are demanding more from brand experiences than ever before. River Island is the perfect example of effective shopper marketing with the launch of its ‘Snap & Share’ Snapchat partnership in August.

 

The campaign took advantage of Snapchat’s growing popularity, especially within River Island’s key target audience, with the view to engaging with shoppers and making their experience more fun.

 

This trend - and specifically the focus on customer engagement - won’t be going anywhere in 2017, particularly with consumers becoming more savvy to advertising. Now it is more important to create an opportunity for two-way conversation in a natural environment, rather than a creating platform to communicate a brand’s messages.

 

Another prediction from Hides is nothing beats a great idea – it may seem an obvious one, but for me it is what makes this industry so exciting. From the resurgence of National Blood Week’s ‘Missing Type’ campaign, to Paddy Power’s ‘Juan Direction’, as PR professionals we have the opportunity to make consumers sit up and take notice.

 

In 2016, Refresh PR’s creative campaigns have been recognised with a number of industry award wins – from the Food Porn Awards to the Window with a View competition – we have been able to use our creativity to come up with campaigns that have a genuine impact on our clients’ business objectives.

 

Going into 2017 there will be more demand for these creative approaches; whether utilising new tools, or reinventing the way we approach traditional methods in a busy and noisy marketing environment, we need to be able to create that cut-through.

 

Stir PR’s Alicia Mellish continues the predictions with her thoughts on evaluation and measurement. With brands still cautious with their budgets and spending, there is more need than ever to provide metrics above and beyond PR value and reach. By working closely with the client from the start to identify genuine business objectives, we have been able to create measurable campaigns that impact consumer behaviour, to deliver the brand’s needs.

 

Earlier this year, our client, The Glass and Glazing Federation, launched a consumer facing website, MyGlazing.com - the PR campaign had one very clear objective; drive traffic. By creating the Window With a View competition, we successfully managed to exceed the target of 100,000 hits to the website, proving that the coverage generated was having a genuine impact on consumers.

 

The challenge of measurement and evaluation is an ongoing one for our industry and something all professionals need to concentrate on. We know nothing beats a good idea, but we need to be able to prove its worth!

Mellish also predicts the ever changing media landscape will continue to develop, largely through the commercialisation of bloggers. Moving away from opinion-led commentary, the biggest bloggers are now businesses, with a team of people growing their brand. Our previous blog  explores the movement towards micro-influencers as mainstream bloggers continue to grow in popularity, which will continue into 2017.

 

The final trend prediction we explore is Hides’ thoughts around talent. In Manchester specifically we have seen a marketing boom, with more agencies opening and services expanding, making it a vibrant and exciting place to work. But, for many this is leading to a skills shortage – meaning there isn’t enough talent to deliver what has been promised. Here at Refresh PR we are tackling this by focusing on in-house, high level training to upskill our talented team. The Refresh Academy offers our staff the chance to learn and grow and develop the skills we need to keep pace with this fast moving industry.

 

The Refresh Academy is still in its first year, so in 2017 we will continue to see it grow and develop. As the industry changes, the training we provide our team will grow with it, to ensure we can deliver high-standard service and offering that clients have come to expect.  

 

So onto 2017, where I am sure we will see even more developments and changes in this exciting sector and watch this space for our PR predictions.

 

 

 

Tagged with: 2017, consumers, Marketing, media, North West , PR, PR Agency Manchester, predictions, Social Media

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Is bigger always better? How micro-influencers are putting authenticity back into marketing



Increasingly, social media influencers who amass millions of followers are becoming the new celebrities, working with media partners, such as Vogue and Vanity Fair, as well as luxury brands, including Range Rover and Mulberry.

However, is bigger always better? As an avid viewer of vloggers such as Zoella (11m YouTube subscribers), Fleur de Force (1m YouTube subscribers) and Patricia Bright (980,000 YouTube subscribers), I’ve found a shift in the style of their content has impacted authenticity.  

The blogosphere has changed from a community of people who reply to every comment, struggle to fit blogging around their ‘normal’ day jobs, and share the best bargains at Primark, to an elite group of full-time blogging superstars, with management teams and professional photographers.

This shift, generated as a result of higher earnings from Google, partnerships with brands and the pressure to be politically correct, means that the majority of content is advertorial in nature and no longer as relatable.

There’s no doubt that the success of social media stars is an incredible achievement - they are no longer just internet-famous. Publishing best-sellers, forging TV careers and taking on Hollywood has become the norm.

But today’s savvy consumers are more aware to when they are being targeted by advertising, helped by the Federal Trade Commission’s recent enforcement of actions, influencers need to take to keep advertising clear and conspicuous. Sponsored posts must be clearly marked with the hashtags #spon or #ad in a visible place, which often causes a negative backlash from audiences.

Research from Markerly also shows that Instagram engagement drops as follower numbers rise. While macro-influencers with one to ten million followers have, on average, an engagement rate of 1.66 per cent, those with a reach between of 1,000 and 10,000 have an increased engagement rate of four per cent. Bloggers with fewer than 1,000 have an even higher engagement rate of eight per cent.     

Looking at the general reach of a blog post is no longer enough to see its true value and the return on investment for a campaign; it’s comments and engagements that really matter.

This is good news for smaller brands that may not have the budget to work with talent-managed bloggers, or the resources to spend the time it takes to build a relationship with them.

As we discussed in a previous blog post, the majority of Instagram’s 200,000 advertisers are small businesses, while Buzzfeed reported this week that brands are taking a new approach to target the everyday shopper, by paying people with as little as ten followers to promote products.

It’s important to consider a brand’s objectives before ruling out collaborations with high profile influencers, as there is no doubt that the impact is still impressive. However recognising the relationship between bloggers and their audiences is a great way to keep the authenticity in marketing.

 

 

Tagged with: Celebrity, Lifestyle, Marketing, PR, PR Agency Manchester, Public Relations North West, Social Media, Vloggers

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Refresh PR builds reputation with wins at Construction Marketing Awards



 

 

Last night, we won three awards at the prestigious Construction Marketing Awards in London, cementing our reputation as construction communication specialists.

 

We scooped two awards for our Heating Installer of the Year Awards campaign, which was awarded the top prize for its use of press and public relations, and also highly commended in the mid-range budget campaign category.

 

Celebrating plumbers and heating installers who have delivered exceptional customer service, the Heating Installer of the Year Awards used a sustained, integrated communications approach, which included trade and regional PR, social media, email marketing, sponsorship and events.

 

Our Window with a View campaign, created in association with the Glass and Glazing Federation (GGF), was named winner in the best mid-range budget category. The campaign captured the imagination of homeowners and businesses alike, successfully driving high levels of traffic to GGF’s newly launched consumer advice website, MyGlazing.com.

 

The CIM’s Construction Marketing Awards celebrates the best talent from across the UK, showcasing the construction industry’s creativity, innovation and effectiveness in marketing.

 

Laura Mashiter, managing director at Refresh PR, said: “Bringing three awards back to the North West is a fantastic achievement. Our team has specialist expertise in the construction sector and for this to be recognised on a national level is testament to our successful and innovative delivery.

 

“The public relations win is particularly special as it’s the second time we’ve been recognised in this category, having also won back in 2013, for our work with Polypipe. With more and more businesses in the construction industry looking for dynamic ways to reach their audiences, these campaigns demonstrate how creativity can be used to capture audiences’ imaginations and help achieve business objectives.”

 

 

 

 

Tagged with: Built Environment, Construction, Construction Marketing Awards, Manchester, Marketing, North West , PR Agency Manchester, Public Relations